==== Required information ====
- iRedMail version: 0.9.0 +pro
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): mysql
- Linux/BSD distribution name and version: ubuntu 14.04
- Related log if you're reporting an issue: syslog/mail.log
====

I have another issue with my server -
i have set up my outlook 2013 client and iphones, ipads easily - all works...
but two of my partners want to set up too on an ipad and mac,- and can't get it to work.

the logfile says
Jan 21 08:43:12 imail postfix/smtpd[4034]: connect from 93-82-115-107.adsl.highway.telekom.at[IP]
Jan 21 08:43:12 imail postfix/smtpd[4034]: lost connection after UNKNOWN from 93-82-115-107.adsl.highway.telekom.at[IP]
Jan 21 08:43:12 imail postfix/smtpd[4034]: disconnect from 93-82-115-107.adsl.highway.telekom.at[IP]

a lot of connects and a lot of lost connections and disconnections in the log file all the way...

First i was thinking - not sure where i have that info/idea from - that their computers IP was on a blacklist cause of a dynamic address from their ISP, and spamhaus and barracuda have such a blacklist - but i found that also my ip is on such a list and my email clients and access works.

then i was thinking some DNS might be set up wrong. so i have some questions:
My server hostname is imail.domain1.com
the domain i try to get emails to work is domain2.com

1. Reverse DNS:
My server hostname and FDQN are set to imail.domain1.com (domain1 is one domain that i have also as email domain).
so i have set the reverse dns for my mail servers IP to imail.domain1.com

i have an A record in domain1.com that points to imail.domain1.com (is that necessary actually?)

also i have an MX record in domain2.com that points to mail.domain2.com and an A record for domain2.com that points to the IP of the iredmail server.

2. resolv.conf:
my host (OVH) says in their setup guides (http://help.ovh.ie/BridgeClient) to put here only:
/etc/resolv.conf
nameserver 213.186.33.99

however i have added
search domain1.com
to try to help the issue - but didn't solve it yet
i copied the resolv.conf to the according postfix spool dir too.

3. hosts file i have set like this:
127.0.0.1 imail.domain1.com imail localhost localhost.localdomain
MYSERVERSIP        imail.domain1.com imail

4. hostname is imail
hostname -f is imail.domain1.com

5. postfix
mydomain = domain1.com
myhostname = imail.domain1.com

is this setup correct?
what else can cause these errors? or where to look for a more detailed error reason?

thanks!

==== Required information ====
- iRedMail version:  0.9.0
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): LDAP
- Linux/BSD distribution name and version: CentOS 7
- Related log if you're reporting an issue:
====

Hi!

I installed new server since I wonna migrate from Centos6 to CentOS7 .... I installed iredMail, iredAdminProLDAP latest version... and using ApacheDirectory studio I export Groups, Aliases, and Users..... then edited users and remove postmaster since new is created.... import them to new server with no errors, .... applyed updateLDAPValues_087_to_090.py .... and with rsync I copyed users mails from /var/vmail/vmail1/....

Mail is working, roundcube also...

BUT !!!
On iredadmin panel only postmaster can login .... no any other user ... except if I create user from iredadmin....

Than I realised....postmaster have password stored as ssha ..... all other user as sha .....

Is there any error ? ..... or how to use SHA passwords for login to iRedAdmin panel ?!? or to convert them to SSHA ?

Is it possible to set a maximum size for receiving mail for a single e-mail adress or user?

We are using iRedMail 0.8.6 with iRedAdmin Pro 2.1.1 LDAP on a RHEL 6 server.

==== Required information ====
- iRedMail version: 2.2.1
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): LDAP
- Linux/BSD distribution name and version: Centos 6.6
- Related log if you're reporting an issue: n/a
====

Hi,

After the latest update, normal admins are no longer able to log in to manage their domains. After clicking login the user is provided with the following error:

{'matched': 'o=domains,dc=orphansmedia,dc=co,dc=uk', 'desc': 'No such object'}

LDIF of the admin:

dn: mail=james@a****y.co.uk,o=domainAdmins,dc=orphansmedia,dc=co,dc=uk
accountStatus: active
cn: James - Admin
domainGlobalAdmin: no
givenName: james
mail: james@a****y.co.uk
objectClass: mailAdmin
preferredLanguage: en_US
sn: james
userPassword: {SSHA}***********************************

Perhaps something with the new user login system is trying to log them in as a user instead of an admin?

==== Required information ====
- iRedMail version: 0.8.6
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): LDAP
- Linux/BSD distribution name and version: CentOS 6
- Related log if you're reporting an issue:
====

Hi,

How can I run iredadmin and iredadmin-pro simultaneously on the same host?

It would be ideal for a second admin to run open source iredadmin with limited functionality.

I have created softlink "iredadmin-base" pointing to iRedAdmin-0.3 under /var/www and the following httpd config in /etc/httpd/conf.d:

new file iredadmin-base.conf:

WSGISocketPrefix /var/run/wsgi
WSGIDaemonProcess iredadmin-base user=iredadmin threads=15
WSGIProcessGroup iredadmin-base

AddType text/html .py

<Directory /var/www/iredadmin-base/>
    Order allow,deny
    Allow from all
</Directory>

I added following line to ssl.conf:
WSGIScriptAlias /iredadmin-base "/var/www/iredadmin-base/iredadmin.py/"

service httpd restart is OK, https://host/iredadmin works well (pro version) but https://host/iredadmin-base does not work causing internal server error 500.

ssl_error_log:
[Thu Jan 22 16:33:04 2015] [error] [client 10.0.0.1] mod_wsgi (pid=14921): Target WSGI script '/var/www/iredadmin-base/iredadmin.py' cann
ot be loaded as Python module.
[Thu Jan 22 16:33:04 2015] [error] [client 10.0.0.1] mod_wsgi (pid=14921): Exception occurred processing WSGI script '/var/www/iredadmin-
base/iredadmin.py'.
[Thu Jan 22 16:33:04 2015] [error] [client 10.0.0.1] Traceback (most recent call last):
[Thu Jan 22 16:33:04 2015] [error] [client 10.0.0.1]   File "/var/www/iredadmin-base/iredadmin.py", line 9, in <module>
[Thu Jan 22 16:33:04 2015] [error] [client 10.0.0.1]     from libs import iredbase
[Thu Jan 22 16:33:04 2015] [error] [client 10.0.0.1]   File "/var/www/iredadmin-base/libs/iredbase.py", line 18, in <module>
[Thu Jan 22 16:33:04 2015] [error] [client 10.0.0.1]     import iredutils
[Thu Jan 22 16:33:04 2015] [error] [client 10.0.0.1]   File "/var/www/iredadmin-base/libs/iredutils.py", line 13, in <module>
[Thu Jan 22 16:33:04 2015] [error] [client 10.0.0.1]     import settings
[Thu Jan 22 16:33:04 2015] [error] [client 10.0.0.1] ImportError: No module named settings

Sending and receiving from external clients work perfectly.
When sending from Roundcube 1.02

==== Required information ====
- iRedMail version: v1.9.1 (MySQL)
- Store mail accounts in which backend (MySQL):
- Linux/BSD distribution name and version: FreeBSD 10.1-RELEASE
- Related log if you're reporting an issue: /var/log/maillog  (below)
- perl : v5.18.4
- PHP 5.6.0 (cli) (built: Jan  5 2015 13:10:37)
- Zend Engine v2.6.0, Copyright (c) 1998-2014 Zend Technologies
====

Jan 22 14:32:01 mail postfix/smtpd[88131]: connect from mail.nmsnj.com[127.0.0.1]
Jan 22 14:32:01 mail roundcube: Recv: 220 mail.nmsnj.com ESMTP Postfix
Jan 22 14:32:01 mail roundcube: Send: EHLO mail.nmsnj.com
Jan 22 14:32:01 mail roundcube: Recv: 250-mail.nmsnj.com
Jan 22 14:32:01 mail roundcube: Recv: 250-PIPELINING
Jan 22 14:32:01 mail roundcube: Recv: 250-SIZE 15728640
Jan 22 14:32:01 mail roundcube: Recv: 250-ETRN
Jan 22 14:32:01 mail roundcube: Recv: 250-STARTTLS
Jan 22 14:32:01 mail roundcube: Recv: 250-ENHANCEDSTATUSCODES
Jan 22 14:32:01 mail roundcube: Recv: 250-8BITMIME
Jan 22 14:32:01 mail roundcube: Recv: 250 DSN
Jan 22 14:32:01 mail roundcube: Send: STARTTLS
Jan 22 14:32:01 mail roundcube: Recv: 220 2.0.0 Ready to start TLS
Jan 22 14:32:01 mail roundcube: PHP Deprecated:  Non-static method PEAR::raiseError() should not be called statically, assuming $this from incompatible context in /usr/local/www/roundcube/program/lib/Net/SMTP.php on line 611
Jan 22 14:32:01 mail postfix/smtpd[88131]: lost connection after STARTTLS from mail.nmsnj.com[127.0.0.1]
Jan 22 14:32:01 mail postfix/smtpd[88131]: disconnect from mail.nmsnj.com[127.0.0.1]
Jan 22 14:32:01 mail roundcube: STARTTLS failed ():
Jan 22 14:32:01 mail roundcube: Send: RSET
Jan 22 14:32:01 mail roundcube: PHP Deprecated:  Non-static method PEAR::raiseError() should not be called statically, assuming $this from incompatible context in /usr/local/www/roundcube/program/lib/Net/SMTP.php on line 371
Jan 22 14:32:01 mail roundcube: Send: QUIT
Jan 22 14:32:01 mail roundcube: PHP Deprecated:  Non-static method PEAR::raiseError() should not be called statically, assuming $this from incompatible context in /usr/local/www/roundcube/program/lib/Net/SMTP.php on line 265
Jan 22 14:32:01 mail roundcube: SMTP Error: SMTP error: Authentication failure: STARTTLS failed (Code: ) in /usr/local/www/roundcube/program/lib/Roundcube/rcube.php on line 1504 (POST /mail/?_task=mail&_unlock=loading1421955117799&_lang=en_US&_framed=1?_task=mail&_action=send)

============ Required information ====
- iRedMail version: 0.9.0
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): LDAP
- Linux/BSD distribution name and version: Ubuntu 14.0.4
- Related log if you're reporting an issue:
====

We are going to purchasing a lifetime iRedAdmin-Pro (Pro for short) license, mainly for OpenLDAP backend. Here are some questions:

1) We understand Pro works on one server. Is Pro tied to an ip, or FQDN, or none(not restricted actually)?
2) Since it's for the company, could we still purchase Pro using a personal credit card via Paypal?
   Where could we fill in the company title and related info? We need the invoice for accounting.

When edit user details server respond "Internal Server error"

==== Required information ====
- iRedMail version:  iRedAdmin-Pro-MySQL 1.9.1
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):  MySQL
- Linux/BSD distribution name and version: CentOS release 6.4 (Final)
- Related log if you're reporting an issue:
====

[Fri Jan 23 05:09:34 2015] [error] [client 78.128.105.116]   File "/var/www/iredadmin/libs/../templates/default/layout.html", line 167, in top-level template code
[Fri Jan 23 05:09:34 2015] [error] [client 78.128.105.116]     {% block main %}{% endblock %}
[Fri Jan 23 05:09:34 2015] [error] [client 78.128.105.116]   File "/var/www/iredadmin/libs/../templates/default/mysql/user/profile.html", line 164, in block "main"
[Fri Jan 23 05:09:34 2015] [error] [client 78.128.105.116]     {{ display_all_domains(managedDomains=managed_domains,
[Fri Jan 23 05:09:34 2015] [error] [client 78.128.105.116]   File "/var/www/iredadmin/libs/../templates/default/macros/sql.html", line 8, in template
[Fri Jan 23 05:09:34 2015] [error] [client 78.128.105.116]     {% for r in allDomains |sort %}
[Fri Jan 23 05:09:34 2015] [error] [client 78.128.105.116]   File "/usr/lib64/python2.6/site-packages/jinja2/filters.py", line 556, in do_sort
[Fri Jan 23 05:09:34 2015] [error] [client 78.128.105.116]     return sorted(value, reverse=reverse)
[Fri Jan 23 05:09:34 2015] [error] [client 78.128.105.116] TypeError: can't compare datetime.datetime to NoneType
[Fri Jan 23 05:09:34 2015] [error] [client 78.128.105.116]

======== Required information ====
- iRedMail version: 0.9.0
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Linux/BSD distribution name and version: CentOS 5.11
- Related log if you're reporting an issue:
====
Getting Internal Server Error after login. Login page displays correctly if not logged in.

[Mon Jan 26 19:00:26 2015] [error] [client x.x.x.x] Traceback (most recent call last):
[Mon Jan 26 19:00:26 2015] [error] [client x.x.x.x]   File "/usr/lib/python2.4/site-packages/web/application.py", line 236, in process
[Mon Jan 26 19:00:26 2015] [error] [client x.x.x.x]     return self.handle()
[Mon Jan 26 19:00:26 2015] [error] [client x.x.x.x]   File "/usr/lib/python2.4/site-packages/web/application.py", line 227, in handle
[Mon Jan 26 19:00:26 2015] [error] [client x.x.x.x]     return self._delegate(fn, self.fvars, args)
[Mon Jan 26 19:00:26 2015] [error] [client x.x.x.x]   File "/usr/lib/python2.4/site-packages/web/application.py", line 409, in _delegate
[Mon Jan 26 19:00:26 2015] [error] [client x.x.x.x]     return handle_class(cls)
[Mon Jan 26 19:00:26 2015] [error] [client x.x.x.x]   File "/usr/lib/python2.4/site-packages/web/application.py", line 384, in handle_class
[Mon Jan 26 19:00:26 2015] [error] [client x.x.x.x]     return tocall(*args)
[Mon Jan 26 19:00:26 2015] [error] [client x.x.x.x]   File "/var/www/iredadmin/controllers/decorators.py", line 22, in proxyfunc
[Mon Jan 26 19:00:26 2015] [error] [client x.x.x.x]     return func(self, *args, **kw)
[Mon Jan 26 19:00:26 2015] [error] [client x.x.x.x]   File "/var/www/iredadmin/controllers/mysql/basic.py", line 246, in GET
[Mon Jan 26 19:00:26 2015] [error] [client x.x.x.x]     removeQuarantinedInDays=settings.AMAVISD_REMOVE_QUARANTINED_IN_DAYS,
[Mon Jan 26 19:00:26 2015] [error] [client x.x.x.x]   File "/var/www/iredadmin/libs/iredbase.py", line 201, in render_template
[Mon Jan 26 19:00:26 2015] [error] [client x.x.x.x]     return jinja_env.get_template(template_name).render(context)
[Mon Jan 26 19:00:26 2015] [error] [client x.x.x.x]   File "/usr/lib/python2.4/site-packages/jinja2/environment.py", line 669, in render
[Mon Jan 26 19:00:26 2015] [error] [client x.x.x.x]     return self.environment.handle_exception(exc_info, True)
[Mon Jan 26 19:00:26 2015] [error] [client x.x.x.x]   File "/var/www/iredadmin/libs/../templates/default/dashboard.html", line 4, in top-level template code
[Mon Jan 26 19:00:26 2015] [error] [client x.x.x.x]     {% from "macros/msgHandlers.html" import successInfo, errorInfo with context %}
[Mon Jan 26 19:00:26 2015] [error] [client x.x.x.x]   File "/var/www/iredadmin/libs/../templates/default/layout.html", line 33, in top-level template code
[Mon Jan 26 19:00:26 2015] [error] [client x.x.x.x]     {% if backend in ['ldap', 'mysql', 'pgsql'] %}
[Mon Jan 26 19:00:26 2015] [error] [client x.x.x.x]   File "/var/www/iredadmin/libs/../templates/default/macros/general.html", line 307, in template
[Mon Jan 26 19:00:26 2015] [error] [client x.x.x.x]     {% set token = csrf_token() %}
[Mon Jan 26 19:00:26 2015] [error] [client x.x.x.x]   File "/var/www/iredadmin/libs/iredbase.py", line 134, in csrf_token
[Mon Jan 26 19:00:26 2015] [error] [client x.x.x.x]     if not 'csrf_token' in session:
[Mon Jan 26 19:00:26 2015] [error] [client x.x.x.x]   File "/usr/lib/python2.4/site-packages/web/utils.py", line 1199, in __getitem__
[Mon Jan 26 19:00:26 2015] [error] [client x.x.x.x]     return self.__dict__[key]
[Mon Jan 26 19:00:26 2015] [error] [client x.x.x.x] KeyError: 0

I installed iredmail 0.9.0 and iredadmin-pro 1.9.1 MySQL to a new server instead of upgrading.
I had the same problem in forum post http://www.iredmail.org/forum/topic8560 … mysql.html
I patched the file, and I could login. Now I have problems at the following routes:
https://[mydomain]/iredadmin/profile/domain/general/[mydomain]
https://[mydomain]/iredadmin/profile/user/general/postmaster@[mydomain]

Error: internal server error

No error on nginx error.log.

==== Required information ====
- iRedMail version: 0.9.0
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Linux/BSD distribution name and version: Ubuntu 14.04
- Related log if you're reporting an issue:
====

==== Required information ====
- iRedMail version: 1.9.1
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Linux/BSD distribution name and version: Ubuntu 14.04.01 LTS
- Related log if you're reporting an issue:
====

Hello,

I have a general/group alias for domain memebrs (@domain.org) . This alias is allowed to received mails from memebrs and moderators (like moderator1@example.com).

Is there a way I can all moderators from example.com? Like *@example.com ? Adding them one by one is time consuming.

======== Required information ====
- iRedMail version: 0.9.0
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):  LDAP
- Linux/BSD distribution name and version:
- Related log if you're reporting an issue:
====

If we put in something in the User/Employee ID , Job Title/Responsibility fields, save it; then clear these fields up (empty them) later on, save it again -- you'll find out that the last info will still be there:

==== Required information ====
- iRedMail version: 1.9.1
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Linux/BSD distribution name and version: CentOS 6.6
- Related log if you're reporting an issue:
====

After upgrading to iRedAdmin Pro to 1.9.1 i get an "Internal server error" trying to access iredadmin/system/throttling and a "not found" message trying to reach the /iredadmin/system/greylisting.

Regards.

==== Required information ====
- iRedMail version: Latest
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Linux/BSD distribution name and version: Debian Wheezy
- Related log if you're reporting an issue: None
====

I would like to be able to change background images and name in iRedmailAdmin panel.  I just purchased it and want to mainly use it for self service password resets and SPAM management for end users, but would like my logo in there, as well as have a different color to the login background screen.

TIA!

Scott

==== Required information ====
- iRedMail version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Linux/BSD distribution name and version:
- Related log if you're reporting an issue:
====
Dear ZhangHuangbin and Team,
We have a lifetime license before Feb 1, 2015. What should we do in order to maintain our license? We would like also to upgrade our iredadmin to version iRedAdmin-Pro LDAP 2.2.0. Again does this version include mail list updates?

======== Required information ====
- iRedMail version: 0.9.0
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): LDAP
- Linux/BSD distribution name and version: CentOS 7
- Related log if you're reporting an issue:
====

When someone is asking "Return receipt" and in Roundcube try to send that receipt, then error is produced.
Also "Return receipt" is not displayed in Thunderbird, Outlook etc....

maillog has this

Feb  3 13:01:17 iredmail postfix/smtpd[13352]: NOQUEUE: reject: RCPT from localhost[127.0.0.1]: 554 5.7.1 <kmihalj@xxx.hr>: Recipient address rejected: Access denied; from=<> to=<kmihalj@xxxx.hr> proto=ESMTP helo=<iredmail.xxxx.hr>
Feb  3 13:01:17 iredmail roundcube: SMTP Error: SMTP error: Failed to add recipient 'kmihalj@xxxx.hr' in /var/www/roundcubemail-1.0.4/program/lib/Roundcube/rcube.php on line 1505 (POST /mail/?_task=mail&_framed=1&_action=sendmdn?_task=&_action=)

==== Required information ====
- iRedMail version: 0.9.0
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Linux/BSD distribution name and version: CentOS 6.6
- Related log if you're reporting an issue:
====

Hi,

There is a "internal server error" when you access your aliases emails on any domain. You can check it also on the online demo that is already running version 1.9.2.

hope to have quick fix, having a lots of alias I had to rollback to v1.9.1

Thank you for your excellent work.

======== Required information ====
- iRedMail version: iRedMail 0.9.0
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): LDAP
- Linux/BSD distribution name and version: Centos 6.6 x64
- Related log if you're reporting an issue: httpd Error Log
====

I set up a new server today and upgraded the open source version of IredAdmin to the new 10 user iRedAdmin-Pro. In the process, I updated the server via yum and likely broke something. Sogo works fine, but iRedAdmin (both versions, since the original open source version is still there) throw 500 errors.

The open source version worked before updating via yum...

Thanks for all of your hard work

EDIT: Took out a poorly worded sentence

==== Required information ====
- iRedMail version: 0.9.0
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): PGSQL
- Linux/BSD distribution name and version: Centos 6
- Related log if you're reporting an issue: none available that I can find
====

Hello,
First and foremost, THANK YOU, iRedMail is a marvelous system, I'm a huge fan and I hope I can start referring clients over you directly not too long from now.

I just installed the iRedAdmin-Pro 10 user 20150202-py26, it seems to be working great I have 2 issues....

1st, I cannot edit the global admin account, the only error I have is that this gets displayed on the page: "Error: ACCOUNT_EXCEEDS_LICENSE_LIMIT"

2nd is that I cannot see the list of aliases.

The only thing amiss I can see is when I click on license, I get the following message:

License
Error while getting license info: <itertools.imap object at 0x7fc49cf81190>

Any ideas how to fix this?

Thank you

==== Required information ====
- iRedMail version: 0.9.0
- Store mail accounts in which backend (MySQL):
- Linux/BSD distribution name and version: wheezy
- Related log if you're reporting an issue:
====

Hi,
love the iredadmin pro free version, but when logging on i see it shows me :

New version of iRedAdmin-Pro, 20150205, is now available for upgrading [details]

when clicking on the Details button i get :

License
Error while getting license info: <itertools.imap object at 0x7f4558987c90>