==== Required information ====
- iRedMail version: 1.8.2
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Linux/BSD distribution name and version: debian 7.5, latest updates
- Related log if you're reporting an issue: /var/log/apache2/error.log
====

I can login to the /iredadmin page as postmaster (Admin) of my domains. Then "Domains & Accounts" -> "Edit Account Profile" resulting in text reading "internal server error".

/var/log/apache2/error.log gives me that output at that time:

[Fri Jul 11 19:42:07 2014] [error] [client 1.8.65.141] File does not exist: /var/www/favicon.ico
[Fri Jul 11 19:42:30 2014] [error] [client 1.8.65.141] Traceback (most recent call last):
[Fri Jul 11 19:42:30 2014] [error] [client 1.8.65.141]   File "/usr/lib/python2.7/dist-packages/web/application.py", line 239, in process
[Fri Jul 11 19:42:30 2014] [error] [client 1.8.65.141]     return self.handle()
[Fri Jul 11 19:42:30 2014] [error] [client 1.8.65.141]   File "/usr/lib/python2.7/dist-packages/web/application.py", line 230, in handle
[Fri Jul 11 19:42:30 2014] [error] [client 1.8.65.141]     return self._delegate(fn, self.fvars, args)
[Fri Jul 11 19:42:30 2014] [error] [client 1.8.65.141]   File "/usr/lib/python2.7/dist-packages/web/application.py", line 420, in _delegate
[Fri Jul 11 19:42:30 2014] [error] [client 1.8.65.141]     return handle_class(cls)
[Fri Jul 11 19:42:30 2014] [error] [client 1.8.65.141]   File "/usr/lib/python2.7/dist-packages/web/application.py", line 396, in handle_class
[Fri Jul 11 19:42:30 2014] [error] [client 1.8.65.141]     return tocall(*args)
[Fri Jul 11 19:42:30 2014] [error] [client 1.8.65.141]   File "/usr/share/apache2/iredadmin/controllers/decorators.py", line 11, in proxyfunc
[Fri Jul 11 19:42:30 2014] [error] [client 1.8.65.141]     return func(self, *args, **kw)
[Fri Jul 11 19:42:30 2014] [error] [client 1.8.65.141]   File "/usr/share/apache2/iredadmin/controllers/mysql/domain.py", line 147, in GET
[Fri Jul 11 19:42:30 2014] [error] [client 1.8.65.141]     domain_settings=iredutils.convert_sql_account_settings_to_dict(domain_profile['settings']),
[Fri Jul 11 19:42:30 2014] [error] [client 1.8.65.141] KeyError: 'settings'
[Fri Jul 11 19:42:30 2014] [error] [client 1.8.65.141]

I rarely use the Admin GUI. But I do apt-get update with updating the OS (security updates first, then package updates) regularily. IMHO this has broken iRedMail Admin Page.

Webmail is still working fine, all the services do work, too.

Pls give advise, what can be done to solve it - and - how to fix it permanently in future.

br
Walter

==== Required information ====
- iRedMail version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Linux/BSD distribution name and version:
- Related log if you're reporting an issue:
====When we visage in sleek magazines we are bombarded with images of real small ballplayer ladies, often half clothed with utterly coiffured pilus and stunning play up. Side to this is the use of airbrushing to passementerie off redundant centimetres and perfect the hypothesis's color. It is no speculate that every day women ofttimes don't believe major virtually themselves when they are competing with much untrue images, which no one can copy as they are not existent.
What is tardily happening in the media and style experience though is major broadcast for the statistic negroid. Large filler women are beingness utilized as models and senior women are statesman favorite too. In fact whatever of the person catwalk models in the reality are in their decade and decade.
Visit it!  to get more information >>>>>>  http://pwkbefacts.com/

==== Required information ====
- iRedMail version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Linux/BSD distribution name and version:
- Related log if you're reporting an issue:
======== Required information ====
- iRedMail version:  1.4.1
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): PGSQL
- Linux/BSD distribution name and version: CentOS 6.5
- Related log if you're reporting an issue:
====

How do I enable automatic cleanup quarantined messages marked as spam? I saw on admin panel that messages in quarantine for more seven days are auto excluded, but I can see messages with more 30 days on my database.

Thanks!

André

==== Required information ====
- iRedMail version: 0.8.7 - pro 2.1.2
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): LDAP
- Linux/BSD distribution name and version: Centos 6.5
- Related log if you're reporting an issue:
====
Hi,

apparently since recently there is some hidden password policy being enforced (or to better express it being forced upon me)

We do not wish to be FORCED by other people to have a certain password policy (having a generic password policy that is widely known as the standard by itself is a weakness anyways as any hacker will now know what pattern to search for but this is not the topic of my post.). We wish to set our own policy yet iredadmin does not let me do this .

How can the password policy that is being forced upon us against our wishes be changed ?

I really find this a every bad move and i wish you would give us the freedom of setting policies who WE wish. Not how others thin it should be. And at least give us an easy interface to change such default.

Hope someone has a solution to change this policy default.

thanks,
kind regards,

==== Required information ====
- iRedMail version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Linux/BSD distribution name and version:
- Related log if you're reporting an issue:
======== Required information ====
- iRedMail version:      v1.6.0 (MySQL)
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):  MySQL
- Linux/BSD distribution name and version:  ubuntu 12.04
- Related log if you're reporting an issue:
====

I have searched the forum for a solution, and found some references to log files and time, but i am not quite sure if this is the same, and how to fix. Hope you can help.

This is what i do...
- login to iredadmin
- menu [system] and [sent mails] or [received mail]
- all log entries are two hours behind.

Best regards
Martin

==== Required information ====
- iRedMail version: v1.8.2 (MySQL)
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Linux/BSD distribution name and version: Debian
- Related log if you're reporting an issue:
====

Is there any option to deleted automatically the logs sent and received mails?

==== Required information ====
- iRedMail version: 1.8.2 (You are running version 1.8.2)
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Linux/BSD distribution name and version: CentOS 6.5
- Related log if you're reporting an issue:
====

Something of a minor issue, but we have a user in one of the ~320 domains we manage who has an ampersand in the user portion of his email address.  Naturally, when attempting to manage this user in the control panel we get:

not found

Example URL:

https://webmail.*****.net/iredadmin/profile/user/general/gr&weaver@******.com

The ampersand appears to be RFC compliant in this portion of an email address.  Is there an easy workaround for users like this?

I am running iRedMail-0.8.7 with iRedAdmin-Pro-LDAP-2.1.2 on ubuntu server 14.04.

I need to integrate it with OpenAm 11.0.0.

I haven't found any topic about it on the forum.
Is there some documentation or any kind of support you can provide for it ?

Thanks in advance
F. Michel

==== Required information ====
- iRedMail version: 0.8.7
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Linux/BSD distribution name and version: Ubuntu 12
- Related log if you're reporting an issue:
====

Is the default configuration of fail2ban setup to automatically ban for sasl failures?
ex. postfix/smtpd[31162]: warning: unknown[115.73.91.244]: SASL LOGIN authentication failed: UGFzc3dvcmQ6

======== Required information ====
- iRedMail version: 0.8.7 Pro
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Linux/BSD distribution name and version: FreeBSD 10.0-RELEASE-p7
- Related log if you're reporting an issue:
====

This is a bug report rather than a request for help: In the default installation of IRedAdmin-Pro on FreeBSD, root fails to run the cleanup_amavisd_db.py script, returning a "python: not found" error.

This is because FreeBSD crontabs expect the full path to be given in the cron job (unless the path is in root's ENV settings, which it is not by default). Editing the cron job like this allows the job to run as expected:

# iRedMail: Cleanup Amavisd database
1  2  *   *   *   /usr/local/bin/python /usr/local/www/iredadmin/tools/cleanup_amavisd_db.py &>/dev/null

Dear Zhg

Incase of bulkamail or spamming(virus) is generating using a email id on ired, want to remove the mail queue of that particaular user email, what to do?
we can manually remove it using postsuper tool  by logging onto mail server.But if u can add that utility on ctrl panel end for user wise queue removing  that will be good.

Regards
Biju

Hi there. First of all i'm sorry for my english.

My problem is about helo command from Thunderbird to Iredmail, i don't know why but when i try to send a mail from iRedMail server to another of my company i get helo errors like "Blacklisted" or "Greylisted". it only happen when i try to send to that host, but the other host log don't shows any connection from iRedMail host.

==== Required information ====
- iRedMail version: 1.8.2
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Linux/BSD distribution name and version: Debian Wheezy 7.6
- Related log if you're reporting an issue:
====

Jul 21 13:07:49 srv1m3 cbpolicyd[20586]: module=CheckHelo, action=reject, host=XX.XX.XX.XX, helo=[192.168.2.63], from=orig@host.com, to=dest@host.com, reason=blacklisted
Jul 21 13:07:49 srv1m3 postfix/smtpd[30537]: NOQUEUE: reject: RCPT from XX.Red-XX-XX-XX.staticIP.rima-tde.net[XX.XX.XX.XX]: 554 5.7.1 <dest@host.com>: Recipient address rejected: Invalid HELO/EHLO; Blacklisted; from=<orig@host.com> to=<dest@host.com> proto=ESMTP helo=<[192.168.2.63]>

====================================================================

Jul 21 13:14:07 srv1m3 cbpolicyd[29540]: module=Greylisting, action=defer, host=XX.XX.XX.XX, helo=[192.168.2.63], from=orig@host.com, to=dest@host.com, reason=greylisted
Jul 21 13:14:07 srv1m3 postfix/smtpd[31169]: NOQUEUE: reject: RCPT from 52.Red-XX-XX-XX.dynamicIP.rima-tde.net[XX.XX.XX.XX]: 451 4.7.1 <dest@host.com>: Recipient address rejected: Greylisting in effect, please come back later; from=<orig@host.com> to=<dest@host.com> proto=ESMTP helo=<[192.168.2.63]>

====================================================================

Sometimes after a wait time then the mail is sent:
====
Jul 21 13:21:46 srv1m3 postfix/smtpd[31809]: connect from 52.Red-XX-XX-XX.dynamicIP.rima-tde.net[XX.XX.XX.XX]
Jul 21 13:21:47 srv1m3 cbpolicyd[27313]: module=Greylisting, action=pass, host=XX.XX.XX.XX, helo=[192.168.2.63], from=orig@host.com, to=dest@host.com, reason=authenticated
Jul 21 13:21:47 srv1m3 postfix/smtpd[31809]: 33B81F621C: client=52.Red-XX-XX-XX.dynamicIP.rima-tde.net[XX.XX.XX.XX], sasl_method=PLAIN, sasl_username=orig@host.com
Jul 21 13:21:48 srv1m3 postfix/cleanup[31741]: 33B81F621C: message-id=<53CCF7C9.7090406@host.com>
Jul 21 13:21:48 srv1m3 postfix/qmgr[19942]: 33B81F621C: from=<orig@host.com>, size=720, nrcpt=1 (queue active)
Jul 21 13:21:48 srv1m3 postfix/smtpd[31809]: disconnect from 52.Red-XX-XX-XX.dynamicIP.rima-tde.net[XX.XX.XX.XX]

====================================================================

If i try to send the same mail from Roundcube then works fine, then the problem is Thunderbird but why only with that host, and why sometimes i get blacklisted and others greylisted...
I've tried in two different computers with two different OS, and i've tried to whitelist the IP but don't works.

Someone knows how i can fix this?

EDIT: I forgot to say that i've checked Thunderbird SMTP config and is fine, Authentication is enabled.
EDIT2: I've seen that only fails with that host, and fails even with local hosts (in same server). I've tried from other host and works all fine.
EDIT3: After a lot of tests i've seen that the problem is from that host to all of my other hosts (don't care if are local or remote, but with other like gmail works). I don't understand why fails the Helo if are the same for Gmail, local and remote servers...

==== Required information ====
- iRedMail version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Linux/BSD distribution name and version:
- Related log if you're reporting an issue:
======== Required information ====
- iRedMail version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Linux/BSD distribution name and version:
- Related log if you're reporting an issue:
====
We are running Debian/MySQL – iredAdmin-Pro 0.8.1. with 3 different mail domains on the server. What would be the command(s) to add a new user to one of the domains via the command line?
Also command to change a user passwords?

==== Required information ====
- iRedMail version: 0.8.7
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): PGSQL
- Linux/BSD distribution name and version: Debian 7
- Related log if you're reporting an issue:

2014-07-22 09:55:12 SAST ERROR:  column domain.settings does not exist at character 255

====

Hi

been noticing a few issues with my iredadmin Pro lately.

If I click on preferences at the top of the dashboard I get "internal server error"
now today I am getting this when trying to edit a domain profile "Error: column domain.settings does not exist LINE 6: domain.settings, ^"

I get this when trying to enter an account profile "internal server error"

I havent changed anything on the server, tried a reboot this morning but it did not help.

I also seem to get this a lot in my logs

2014-07-22 10:01:10 SAST ERROR:  column "islist" does not exist at character 49

Die Idee enthält dennoch, dass mühelos und neben schönen Stil mit seinem Vorgänger verwandt und zusätzlich erscheint ein wenig weiter fortgeschritten, wenn auch im Vergleich zu diesem Nike Free Run +. Nur falls Sie eine Vorliebe für eine zusätzliche Farbgebung eher als dunkle, die Sie wirklich brauchen, um zu verwenden, um Ihre Schuhe und zusätzlich Schuhe in der Art und Weise eine individuelle Nike Free Run 2 wollen diese ausgezeichnete anpassen.
Das Innere der intrinsischen Rahmen der natürlichen, ähnlich wie aa Paar Socken in der Basis direkt mit den Füßen fallen grundsätzlich für jede Flexion-Extension. Asymmetrische breite Stoff Top-Design ermöglicht auch eine Verringerung der Belastung der Füße und Effizienz zu verbessern.
Kostenlose Nike sind die besten Mode unter Nike-Schuhe oder Stiefel auch die Art ist in der Regel in erster Linie für Jordan gemacht haben, die bereit ist, dass / ihre eigenen Experten Schuhe und Schuhe. Zahlreiche Nike Free Schuhe sind eigentlich integriert verbesserte Möglichkeit, zusammen mit nur ein leistungsfähiges Beobachtung mit ihren Sachbild es rechtfertigen könnte, welche.
Denn es gibt tatsächlich verschiedene Websites gibt für Aktien vielen individuellen minimalen Kosten erstellt Nike Free, die Menschen ausgelegt ist. Online-Erwerb kann allen helfen, helfen, sparen Sie in der Tat mehr Geld und zusätzlich eine bessere Zeitpunkt. Mit online, klicken Sie einfach auf die Ente, können Sie Ihre Besitztümer zusammen mit einer Tür zu bekommen.
Auch, manchmal können Sie erwarten, Betriebs-oder vielleicht sogar spielen, zusammen mit dieser Schuhe oder Stiefel und Schuhe oder Stiefel zusätzlich bei nur Fuß zu sein, sind die Menschen sicher fühlen geringes Risiko in Bezug auf Umgebung Couch aus den ausschließlich diesen Sneakers positioniert.
Bild Kauf eines guten Satz von Schuhen für einen ein in der Länge der Zeit, die ausreichend ist. Benötigte ein Turnschuh, die einen kurzen Anlauf behandeln könnte, erleben Sie die Möglichkeit, mit Hosen oder vielleicht Denim Jeans, und zusätzlich vielleicht in meinem Handgepäck minimalen Stauraum zu nehmen.
Kauf der Schuhe und zusätzlich sportlichen es wahrscheinlich eine individuelle noch mehr und mehr gesünder und machen genau das, was ist, ist mehr werden Sie die nächsten ein, um die neuesten Mode-Trend. Manchmal könnten Sie besorgt über Schuhe oder Stiefel, die als Folge der Mode-, Minimal-Standard und zusätzlich fehlerhaft sind geneigt sein.
Was ist noch, Nike Free Run günstig könnte es sicherzustellen, eine Lieferung im Berichts Bühne Zeit, um Unannehmlichkeiten zu verhindern, erstellt. Anschließend nehmen für Sie persönlich, um für diese Art der Händler entscheiden und zusätzlich immer für seriöse Geschäfte entwerfen online.

==== Required information ====
- iRedMail version: 1.8.2 (You are running version 1.8.2)
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Linux/BSD distribution name and version: CentOS 6.5
- Related log if you're reporting an issue: /var/log/maillog I guess
====

We've just noted that one of the top senders as noted in the iRedAdmin control panel 'Dashboard' does not have any emails noted when we click on the user's email address.  Received messages appear to display as normal, and the Quarantine tab is empty.

This user is sending 3,000 - 5,000 emails per day.  After some investigation I discovered that these appear to be legitimate, automated emails from the address we host, going to the user's GMail account.  I also found that the header in these automated emails appears to have a malformed header (missing date line I believe):

----
amavis[4737]: (04737-04) Passed BAD-HEADER-7 {RelayedOutbound}, MYUSERS LOCAL [1.2.3.4]:54935 [1.2.3.4] <someuser@somedomain.com> -> <some.user@gmail.com>, Queue-ID: 7E48FC3C58, mail_id: SMvptt7ht9ll, Hits: -8.143, size: 10227, queued_as: 9F830C3C34, 5153 ms
----

I had configured amavis to pass bad header emails because it was blocking too many legitimate emails previously.  I suspect this has something to do with why no emails show up for this top sender.  All of this user's emails are attended by a maillog entry like the above.  How might this be repaired?

==== Required information ====
- iRedMail version: 0.8.7 Pro
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
- Linux/BSD distribution name and version: FreeBSD 10
- Related log if you're reporting an issue:
====

We want to disable admin email notification for all four classes of quarantine actions -- spam, viruses, bad headers and banned attachments.

In amavisd.conf, commenting out virus_admin_maps and spam_admin_maps will disable notifications for viruses and spam, respectively.

How to disable notifications for bad headers and banned attachments?

Note that we still want to quarantine these items -- we just do not want the admin to receive an email for every single action.

Thanks.

==== Required information ====
- iRedMail version: 1.9.0
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):  LDAP
- Linux/BSD distribution name and version:  centos 6.5
- Related log if you're reporting an issue:
====

Dear Support,

Currently we have a problem connecting The Iredadmin pro to Active Directory, could you please give us any advice please, the step by step /guide, might be?

thanks

Agik

Hi, I'd like to request a feature, or some pointers as to where code could/should be inserted:

In my use case, global admin typically logs in from only a few static IPs. (e.g., a bastion host)
I would like to see a mechanism that denies global admin login to iRedAdmin Pro unless the source IP matches one or more whitelisted IPs defined in settings.ini

I feel this would increase security.

==== Required information ====
- iRedMail version: latest
- Store mail accounts in which backend (MySQL): MySQL
- Linux/BSD distribution name and version: Centos 6.5
- Related log if you're reporting an issue:
====

==== Required information ====
- iRedMail version: v0.8.7
- Store mail accounts in which backend (LDAP/MySQL/PGSQL): PGSQL
- Linux/BSD distribution name and version: Centos v6.5, Linux 3.14.5-x86_64-linode42 on x86_64
- Related log if you're reporting an issue: maillog
====

I've recently updated PGSQL to v9.1.14 and currently I'm running amavisd-new v2.9.1;

When I tried releasing an email from quarantine, I received the following maillog error message and the operation failed (and apparently my email was lost from the DB as I then refreshed and checked the table contents after the release attempt):

Aug  4 12:52:56 mail amavis[16604]: (rel-SjATB8bB_-gB) release: no records with msgs.mail_id=SjATB8bB_-gB in a database, trying to read from a quar. anyway
Aug  4 12:52:56 mail amavis[16604]: (rel-SjATB8bB_-gB) Amavis::IO::SQL::open key=SjATB8bB_-gB, p_tag=: no such record
Aug  4 12:52:56 mail amavis[16604]: (rel-SjATB8bB_-gB) (!!)policy_server FAILED: Can't open sql obj for reading: No such file or directory at (eval 109) line 375, <GEN311> line 5.

When I looked in the database for a newly quarantined email (as a test), I see the quarantine ID set as:  XCcuPsb_SaPg

I seem to recall this used to be a random alpha-numeric number so this confuses me. What could have happened?

Thanks.